"work on issues" and "edit all worklogs" permissions

Hi experts, 

probably this's a BUG but before creating a BUG I want to ask you if you have any answer for this strange behaviour. 

According to JIRA documentation, users granted "edit own work logs" or "edit all worklogs" should be able to edit worklogs.


 Editing a work log entry

  1. Navigate to the issue and view its details.
  2. Locate the Activity section and select the Work Log tab.
  3. Locate the work log entry you wish to edit.
  4. Click the Edit (pencil) icon, located at the right of the work log entry.
  5. The Edit Work Log screen is displayed. Edit the fields as described under the Logging work when viewing an issue section above.
    information Be aware that when you are editing a work log entry, you cannot specify an amount of time by which to reduce the Remaining Estimate. Hence, the 'Reduce By...' field is not available on the Edit Work Log screen.
  6. Click Log to return to the issue, and verify that:
    • the word edited is displayed to indicate that the work log entry has been edited. You can hover your mouse over this word to see who edited the work log and when this was edited.
    • the issue's total Time Spent field has been adjusted as per the Time Spent that you just edited.
    • the issue's Remaining Estimate value field has been adjusted as per the Remaining Estimate value that you just edited.

You can edit your own work log entries if you have been granted the Edit Own Work Logs permission. You can edit other people's work log entries if you have been granted the Edit All Work Logs permission.


In our scenario I've a group of managers not granted to log work on issues ( work on issues ) but should be able to edit all worklogs added. They should not be able to work on issues but should be able to edit all worklogs. 

But, if I grant only "edit all worklogs" but not "work on issues" to a group of people they can not edit worklogs and get following error : 



It seems that you have tried to perform an operation which you are not permitted to perform.

If you think this message is wrong, please contact your JIRA administrators. 


Is ths a BUG or am I doing smth worng?



P.S. : JIRA version 6.3.15


1 answer

0 votes

Hello Murat,

I wouldn't consider it a bug, but something that is expected to happen, since the "Work On Issue" is the minimum level of permissions required to a user be able to edit or delete time entries. Personally I believe that this is something reasonable, since it wouldn't make so much sense to have someone to be able to edit other's work, but not be able to log work, considering that editing working log is also a form to log work.

Having said that, you'll really need to grant "Work On Issues" permissions to let your users edit others work log smile

Hi Arthur, thanks for your comment. If "work on isssues" is really as it's than we should have another permission for logging work on issues like "log work on issues". I think there's still smth to be corrected at least the related documentation. Regards, Murat

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Jan 08, 2019 in Jira

How to Jira for designers

I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...

1,098 views 4 9
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you