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"members" renders a blank page

Chris
Chris September 17, 2022

When I access https://admin.atlassian.com/o/.../members I get a blank page with these JS errors. What am I doing wrong? Thanks

Firefox console:

image.png

Some cookies are misusing the recommended “SameSite“ attribute 9
Cookie “__awc_tld_test__” has been rejected for invalid domain. vendors~app.d772d672d4230c8b8b4e-9.js:295:1031
Source map error: Error: request failed with status 404
Resource URL: https://admin.atlassian.com/assets/vendors~app.2e1ec08034240036e91e-9.css
Source Map URL: vendors~app.2e1ec08034240036e91e-9.css.map
Loading failed for the <script> with source “https://js-agent.newrelic.com/nr-spa-1071.min.js”. members:1:1
Cookie “__awc_tld_test__” has been rejected for invalid domain. analytics-web-client.with-deps.amd.min.js:8:1031
Timer “🚛🤚 pick loader” already exists. 2 app.7fcfaefccfd294b3c4e0-9.js:259:11113
Timer “🚛🤚 pick loader” already exists. app.7fcfaefccfd294b3c4e0-9.js:259:11113
WidthDetector will be deprecated, please use WidthObserver from @atlaskit/width-detector instead. vendors~app.d772d672d4230c8b8b4e-9.js:203:76511
🚛🤚 pick loader: 133.34ms - timer ended app.7fcfaefccfd294b3c4e0-9.js:259:10884
🚛🤚 pick loader: 50ms - timer ended app.7fcfaefccfd294b3c4e0-9.js:259:10884
Source map error: Error: request failed with status 404
Resource URL: https://admin.atlassian.com/assets/vendors~app.d772d672d4230c8b8b4e-9.js
Source Map URL: vendors~app.d772d672d4230c8b8b4e-9.js.map
Timer “🚛🤚 pick loader” doesn’t exist. 3 app.7fcfaefccfd294b3c4e0-9.js:259:10884
Source map error: Error: request failed with status 404
Resource URL: https://admin.atlassian.com/assets/app.7fcfaefccfd294b3c4e0-9.js
Source Map URL: app.7fcfaefccfd294b3c4e0-9.js.map
TypeError: t[(t.length - 1)] is undefined
getMostRecentDuration https://admin.atlassian.com/assets/app.7fcfaefccfd294b3c4e0-9.js:210
reportMostRecentLoadTiming https://admin.atlassian.com/assets/app.7fcfaefccfd294b3c4e0-9.js:210
stopTiming https://admin.atlassian.com/assets/app.7fcfaefccfd294b3c4e0-9.js:210
checkLoading https://admin.atlassian.com/assets/app.7fcfaefccfd294b3c4e0-9.js:210
componentDidUpdate https://admin.atlassian.com/assets/app.7fcfaefccfd294b3c4e0-9.js:210
Vi https://admin.atlassian.com/assets/vendors~app.d772d672d4230c8b8b4e-9.js:374
qi https://admin.atlassian.com/assets/vendors~app.d772d672d4230c8b8b4e-9.js:374
Pc https://admin.atlassian.com/assets/vendors~app.d772d672d4230c8b8b4e-9.js:374
unstable_runWithPriority https://admin.atlassian.com/assets/vendors~app.d772d672d4230c8b8b4e-9.js:10
Pc https://admin.atlassian.com/assets/vendors~app.d772d672d4230c8b8b4e-9.js:374
Dc https://admin.atlassian.com/assets/vendors~app.d772d672d4230c8b8b4e-9.js:374
Nc https://admin.atlassian.com/assets/vendors~app.d772d672d4230c8b8b4e-9.js:374
Sc https://admin.atlassian.com/assets/vendors~app.d772d672d4230c8b8b4e-9.js:374
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sa https://admin.atlassian.com/assets/vendors~app.d772d672d4230c8b8b4e-9.js:374
onNewData https://admin.atlassian.com/assets/vendors~app.d772d672d4230c8b8b4e-9.js:131
Ember 2
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next https://admin.atlassian.com/assets/vendors~app.d772d672d4230c8b8b4e-9.js:131
y https://admin.atlassian.com/assets/vendors~app.d772d672d4230c8b8b4e-9.js:109
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value https://admin.atlassian.com/assets/vendors~app.d772d672d4230c8b8b4e-9.js:109
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value https://admin.atlassian.com/assets/vendors~app.d772d672d4230c8b8b4e-9.js:109
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Ember 2
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value https://admin.atlassian.com/assets/vendors~app.d772d672d4230c8b8b4e-9.js:109
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value https://admin.atlassian.com/assets/vendors~app.d772d672d4230c8b8b4e-9.js:109
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Ember 2
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value https://admin.atlassian.com/assets/vendors~app.d772d672d4230c8b8b4e-9.js:109
i https://admin.atlassian.com/assets/vendors~app.d772d672d4230c8b8b4e-9.js:131
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value https://admin.atlassian.com/assets/vendors~app.d772d672d4230c8b8b4e-9.js:109
complete https://admin.atlassian.com/assets/vendors~app.d772d672d4230c8b8b4e-9.js:124
start https://admin.atlassian.com/assets/vendors~app.d772d672d4230c8b8b4e-9.js:124
t https://admin.atlassian.com/assets/vendors~app.d772d672d4230c8b8b4e-9.js:124
getObservableFromLink https://admin.atlassian.com/assets/vendors~app.d772d672d4230c8b8b4e-9.js:188
getResultsFromLink https://admin.atlassian.com/assets/vendors~app.d772d672d4230c8b8b4e-9.js:188
v https://admin.atlassian.com/assets/vendors~app.d772d672d4230c8b8b4e-9.js:188
fetchQueryByPolicy https://admin.atlassian.com/assets/vendors~app.d772d672d4230c8b8b4e-9.js:188
w https://admin.atlassian.com/assets/vendors~app.d772d672d4230c8b8b4e-9.js:188
fetchQueryObservable https://admin.atlassian.com/assets/vendors~app.d772d672d4230c8b8b4e-9.js:188
u https://admin.atlassian.com/assets/vendors~app.d772d672d4230c8b8b4e-9.js:86
reobserve https://admin.atlassian.com/assets/vendors~app.d772d672d4230c8b8b4e-9.js:86
reobserve https://admin.atlassian.com/assets/vendors~app.d772d672d4230c8b8b4e-9.js:86
onSubscribe https://admin.atlassian.com/assets/vendors~app.d772d672d4230c8b8b4e-9.js:86
s https://admin.atlassian.com/assets/vendors~app.d772d672d4230c8b8b4e-9.js:86
e https://admin.atlassian.com/assets/vendors~app.d772d672d4230c8b8b4e-9.js:109
value https://admin.atlassian.com/assets/vendors~app.d772d672d4230c8b8b4e-9.js:109
startQuerySubscription https://admin.atlassian.com/assets/vendors~app.d772d672d4230c8b8b4e-9.js:131
getExecuteResult https://admin.atlassian.com/assets/vendors~app.d772d672d4230c8b8b4e-9.js:131
execute https://admin.atlassian.com/assets/vendors~app.d772d672d4230c8b8b4e-9.js:131
h https://admin.atlassian.com/assets/vendors~app.d772d672d4230c8b8b4e-9.js:131
b https://admin.atlassian.com/assets/vendors~app.d772d672d4230c8b8b4e-9.js:131
O https://admin.atlassian.com/assets/vendors~app.d772d672d4230c8b8b4e-9.js:131
c https://admin.atlassian.com/assets/vendors~app.d772d672d4230c8b8b4e-9.js:131
vendors~app.d772d672d4230c8b8b4e-9.js:203:76511
Uncaught (in promise) TypeError: t[(t.length - 1)] is undefined
getMostRecentDuration https://admin.atlassian.com/assets/app.7fcfaefccfd294b3c4e0-9.js:210
reportMostRecentLoadTiming https://admin.atlassian.com/assets/app.7fcfaefccfd294b3c4e0-9.js:210
stopTiming https://admin.atlassian.com/assets/app.7fcfaefccfd294b3c4e0-9.js:210
checkLoading https://admin.atlassian.com/assets/app.7fcfaefccfd294b3c4e0-9.js:210
componentDidUpdate https://admin.atlassian.com/assets/app.7fcfaefccfd294b3c4e0-9.js:210
Vi https://admin.atlassian.com/assets/vendors~app.d772d672d4230c8b8b4e-9.js:374
qi https://admin.atlassian.com/assets/vendors~app.d772d672d4230c8b8b4e-9.js:374
Pc https://admin.atlassian.com/assets/vendors~app.d772d672d4230c8b8b4e-9.js:374
unstable_runWithPriority https://admin.atlassian.com/assets/vendors~app.d772d672d4230c8b8b4e-9.js:10
Pc https://admin.atlassian.com/assets/vendors~app.d772d672d4230c8b8b4e-9.js:374
Dc https://admin.atlassian.com/assets/vendors~app.d772d672d4230c8b8b4e-9.js:374
Nc https://admin.atlassian.com/assets/vendors~app.d772d672d4230c8b8b4e-9.js:374
Sc https://admin.atlassian.com/assets/vendors~app.d772d672d4230c8b8b4e-9.js:374
ec https://admin.atlassian.com/assets/vendors~app.d772d672d4230c8b8b4e-9.js:374
sa https://admin.atlassian.com/assets/vendors~app.d772d672d4230c8b8b4e-9.js:374
onNewData https://admin.atlassian.com/assets/vendors~app.d772d672d4230c8b8b4e-9.js:131
Ember 2
onNewData https://admin.atlassian.com/assets/vendors~app.d772d672d4230c8b8b4e-9.js:131
next https://admin.atlassian.com/assets/vendors~app.d772d672d4230c8b8b4e-9.js:131
y https://admin.atlassian.com/assets/vendors~app.d772d672d4230c8b8b4e-9.js:109
O https://admin.atlassian.com/assets/vendors~app.d772d672d4230c8b8b4e-9.js:109
value https://admin.atlassian.com/assets/vendors~app.d772d672d4230c8b8b4e-9.js:109
Z https://admin.atlassian.com/assets/vendors~app.d772d672d4230c8b8b4e-9.js:124
Z https://admin.atlassian.com/assets/vendors~app.d772d672d4230c8b8b4e-9.js:124
next https://admin.atlassian.com/assets/vendors~app.d772d672d4230c8b8b4e-9.js:86
Z https://admin.atlassian.com/assets/vendors~app.d772d672d4230c8b8b4e-9.js:124
Z https://admin.atlassian.com/assets/vendors~app.d772d672d4230c8b8b4e-9.js:124
next https://admin.atlassian.com/assets/vendors~app.d772d672d4230c8b8b4e-9.js:124
y https://admin.atlassian.com/assets/vendors~app.d772d672d4230c8b8b4e-9.js:109
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value https://admin.atlassian.com/assets/vendors~app.d772d672d4230c8b8b4e-9.js:109
u https://admin.atlassian.com/assets/vendors~app.d772d672d4230c8b8b4e-9.js:295
Ember 2
l https://admin.atlassian.com/assets/vendors~app.d772d672d4230c8b8b4e-9.js:295
y https://admin.atlassian.com/assets/vendors~app.d772d672d4230c8b8b4e-9.js:109
O https://admin.atlassian.com/assets/vendors~app.d772d672d4230c8b8b4e-9.js:109
value https://admin.atlassian.com/assets/vendors~app.d772d672d4230c8b8b4e-9.js:109
Z https://admin.atlassian.com/assets/vendors~app.d772d672d4230c8b8b4e-9.js:124
Z https://admin.atlassian.com/assets/vendors~app.d772d672d4230c8b8b4e-9.js:124
next https://admin.atlassian.com/assets/vendors~app.d772d672d4230c8b8b4e-9.js:124
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value https://admin.atlassian.com/assets/vendors~app.d772d672d4230c8b8b4e-9.js:109
next https://admin.atlassian.com/assets/vendors~app.d772d672d4230c8b8b4e-9.js:131
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value https://admin.atlassian.com/assets/vendors~app.d772d672d4230c8b8b4e-9.js:109
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Ember 2
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e https://admin.atlassian.com/assets/vendors~app.d772d672d4230c8b8b4e-9.js:109
value https://admin.atlassian.com/assets/vendors~app.d772d672d4230c8b8b4e-9.js:109
i https://admin.atlassian.com/assets/vendors~app.d772d672d4230c8b8b4e-9.js:131
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value https://admin.atlassian.com/assets/vendors~app.d772d672d4230c8b8b4e-9.js:109
complete https://admin.atlassian.com/assets/vendors~app.d772d672d4230c8b8b4e-9.js:124
start https://admin.atlassian.com/assets/vendors~app.d772d672d4230c8b8b4e-9.js:124
t https://admin.atlassian.com/assets/vendors~app.d772d672d4230c8b8b4e-9.js:124
getObservableFromLink https://admin.atlassian.com/assets/vendors~app.d772d672d4230c8b8b4e-9.js:188
getResultsFromLink https://admin.atlassian.com/assets/vendors~app.d772d672d4230c8b8b4e-9.js:188
v https://admin.atlassian.com/assets/vendors~app.d772d672d4230c8b8b4e-9.js:188
fetchQueryByPolicy https://admin.atlassian.com/assets/vendors~app.d772d672d4230c8b8b4e-9.js:188
w https://admin.atlassian.com/assets/vendors~app.d772d672d4230c8b8b4e-9.js:188
fetchQueryObservable https://admin.atlassian.com/assets/vendors~app.d772d672d4230c8b8b4e-9.js:188
u https://admin.atlassian.com/assets/vendors~app.d772d672d4230c8b8b4e-9.js:86
reobserve https://admin.atlassian.com/assets/vendors~app.d772d672d4230c8b8b4e-9.js:86
reobserve https://admin.atlassian.com/assets/vendors~app.d772d672d4230c8b8b4e-9.js:86
onSubscribe https://admin.atlassian.com/assets/vendors~app.d772d672d4230c8b8b4e-9.js:86
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value https://admin.atlassian.com/assets/vendors~app.d772d672d4230c8b8b4e-9.js:109
startQuerySubscription https://admin.atlassian.com/assets/vendors~app.d772d672d4230c8b8b4e-9.js:131
getExecuteResult https://admin.atlassian.com/assets/vendors~app.d772d672d4230c8b8b4e-9.js:131
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app.7fcfaefccfd294b3c4e0-9.js:210:36645
Cross-Origin Request Blocked: The Same Origin Policy disallows reading the remote resource at https://o55978.ingest.sentry.io/api/5988897/store/?sentry_key=995e3a59ddd340719c0762463958a517&sentry_version=7. (Reason: CORS request did not succeed). Status code: (null).
IndexedDB timed out. 5 vendors~app.d772d672d4230c8b8b4e-9.js:203:76511

 

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Fabio Racobaldo _Herzum_
Fabio Racobaldo _Herzum_
Community Leader
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September 18, 2022

Hi @Chris ,

please could you try to use another browser and verify that your issue persist? We need to be sure that is a server side error.

Another check is to clean your browser cache and retry.

Fabio

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Chris
Chris September 18, 2022

Indeed. When I use Vivaldi which does not protect privacy as fierce as Firefox this view works. Ok, then have to use a less secure browser for administrative things, weird but ok. Thanks for the hint. Did not suspect at all there would be difference.

Like • Fabio Racobaldo _Herzum_ likes this
Fabio Racobaldo _Herzum_
Fabio Racobaldo _Herzum_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Become a leader
September 18, 2022

Here a list of supported browser https://support.atlassian.com/atlassian-account/docs/supported-browsers-for-atlassian-cloud-products/

All other browsers can generate issues.

Ciao,

Fabio

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Chris
Chris September 18, 2022

There are no extensions installed.

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Manish Ranjan
Manish Ranjan September 18, 2022

It appear to be restricted by CORS Policy from error:

Cross-Origin Request Blocked: The Same Origin Policy disallows reading the remote resource at https://o55978.ingest.sentry.io/api/5988897/store/?

 Could you share, what type of installation you have?

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Chris
Chris September 18, 2022

I use Firefox on Ubuntu.

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Manish Ranjan
Manish Ranjan September 19, 2022

I meant JIRA installation. Is it Atlassian cloud?

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Chris
Chris September 19, 2022

Yes, Atlassian cloud.

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