"add status" button is grayed out

I use the Greenhopper Simplified workflow

When I configure the board I want to add some statuses to the workflow, but that button is grayed out.

4 answers

You should probably make sure the user who is editing the board is also added to the Project Administrators role for that project.

This could be easier to find. It's not in board configuration, but on the Jira configuration at a project level. A new board has no administrator, and therefore no status is created with the new column. Once I set myself as a project administrator, it worked as expected.

Thank you Nathan, the onDemand version spun up with jira-administrators as admin on project and it wasn't a group that existed at all. I was site-admins and administrators, but those weren't linked to the project.

0 votes

I suspect the project has not been swapped to the "do it in Greenhopper workflow". As a system administrator, look at the project administration.

I have the same issue. It's using the simplified workflow but the add status button is greyed out and adding a column doesn't create a new status. Any idea?

You have to click on that workflows link and define your workflow like add more workflow statuses, then assign them to the board. 


"Issues in these statuses won't show on the Kanban board or Kanban backlog." if it's not mapped it won't show.

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