I'm trying to move an on-premise JIRA instance to the cloud.
I have 3 zipped files containing the JIRA export (just the XML), the attachments of the instance and the avatars (no logos).
They've been transfered to the webdav of the cloud instance but when I try to do an import of the files, the zip file with the attachments is always rejected (even if I try with a smaller attachments zip file, for just one project rather than the whole instance) saying that "This archive doesn't contains any valid attachments".
The attachments are mostly picture files but also include Word documents. And manually importing them one ticket at a time is not really possible as there are hundreds of tickets with attachments (and thousands of tickets).
The zip files with the JIRA export and the avatars are accepted and can be imported (already successfully tested).
Any idea about what goes wrong ?
Badges are a great way to show off community activity, whether you’re a newbie or a Champion.Learn more
As part of the Bitbucket product team I'm always interested in better understanding what kind of impact the use of our tools have on the way you work. In a recent study we conducted of software devel...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs