"The board must be ordered by Rank in order to add a sprint"

When I complete the sprint and it has some issue in backlog, I can t create a new sprint because the button is disable and when I click at the issue shows the error:

"The board must be ordered by Rank in order to add a sprint"

At the dashboard, shows the message: "The selected filter filter-10001 has an error: Not able to sort using field 'gh.rank.global.name'.."

5 answers

Use for example

ORDER BY Rank ASC

You'll need to modify the sprint filter you are trying to create and order it by rank similar to the example Qasim has mentioned before me.

So try

Configuring the board

View in Issue Navigator

Modify the JQL so that you are not ordering by anything other than rank

Hope this helps

Could it be, that you somehow deleted the custom field "rank"provided by greenhopper/agile?

As of JIRA 7.2, who translated custom field Rank as their own language will not be able to use this button either.

I'm reverting back to Rank 

Just curious, why does create sprint requires ranking?

Because a sprint is created by taking "the x top ranked issues"   (The number is determined by the size of the issues selected and how much you estimate you can get done in the sprint)

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,316 views 14 20
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot