When I complete the sprint and it has some issue in backlog, I can t create a new sprint because the button is disable and when I click at the issue shows the error:
"The board must be ordered by Rank in order to add a sprint"
At the dashboard, shows the message: "The selected filter filter-10001 has an error: Not able to sort using field 'gh.rank.global.name'.."
You'll need to modify the sprint filter you are trying to create and order it by rank similar to the example Qasim has mentioned before me.
Configuring the board
View in Issue Navigator
Modify the JQL so that you are not ordering by anything other than rank
Hope this helps
Generally, the approach to sprint planning is that you let your product owners rank the things you want to pull in, preferably with input from users and developers.
That process should give you a ranked list of issues.
The team then selects the issues to go into the sprint. In an ideal world you can simply take the ones off the top of the backlog, choosing the top X that fit within what your velocity says you can accommodate (this is why you can simply drag the sprint line down over the top-ranked issues until it is close yo what your velocity tells you can do)
Yes, you can, and do, "pull in what you want", but the overall scrum process is about getting the ranking from your people, so they inform what you choose to pull in.
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