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"Something went wrong while opening the project" in jira android app only in a single board

Bezi
Bezi May 19, 2023

I get the error ""Something went wrong while opening the project" when I try to open a specific board in a specific project.

 

All other boards and projects work.

 

Tried reinstalling the app

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Dave Mathijs
Dave Mathijs
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May 19, 2023

Hi @Bezi welcome to the Atlassian Community!

Are you able to open that specific board in the browser version of your laptop/desktop?

Are you a board administrator, project administrator or jira administrator?

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or
or May 21, 2023

Yes I am able to access it through the website. 

I am the site admin, board admin and project admin. 

 

I tried recreating the board but as soon as I set the filter query and swim lanes it happens. 

The board summarizes 120+ projects with different workflows

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Dave Mathijs
Dave Mathijs
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Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
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May 22, 2023

Maybe the board is too complex. Don't hesitate to submit a support request with Atlassian directly.

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Bezi
Bezi May 28, 2023

@Dave Mathijs How do i do that? all I see when I submit a technical question is a reference to the forums

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Dave Mathijs
Dave Mathijs
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Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
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Jun 05, 2023

Here's the link to the form: https://support.atlassian.com/contact/#/

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