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"Something went wrong while opening the project" in jira android app only in a single board

I get the error ""Something went wrong while opening the project" when I try to open a specific board in a specific project.

 

All other boards and projects work.

 

Tried reinstalling the app

1 answer

0 votes
Dave Mathijs
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
May 19, 2023

Hi @Bezi welcome to the Atlassian Community!

Are you able to open that specific board in the browser version of your laptop/desktop?

Are you a board administrator, project administrator or jira administrator?

Yes I am able to access it through the website. 

I am the site admin, board admin and project admin. 

 

I tried recreating the board but as soon as I set the filter query and swim lanes it happens. 

The board summarizes 120+ projects with different workflows

Dave Mathijs
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
May 22, 2023

Maybe the board is too complex. Don't hesitate to submit a support request with Atlassian directly.

@Dave Mathijs How do i do that? all I see when I submit a technical question is a reference to the forums

Dave Mathijs
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Jun 05, 2023

Here's the link to the form: https://support.atlassian.com/contact/#/

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