It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

"Open Issue" Filter Not Working

When I go to "Issues and filter" and click on "Open issues", it shows me all issues for my current project and is not filtering them to "Open" issues only.

I am using JIRA Cloud.  Is anyone else having this issue?  If so, maybe it is a JIRA Cloud bug?

Thanks,
Chris

2 answers

2 accepted

0 votes
Answer accepted

An Open issue is any issue that is not "done".  If you're using plain Jira Core (or Service desk), then that means "any unresolved issue".  If you're on Jira Software, that is any issue not in the last column on the board.

0 votes
Answer accepted

The 'Open issues' filter by default shows you all 'Unresolved' issues, which refers to the Resolution of the issue, not to its status.

scrshot2.png

Thanks Milan, this was exactly my issue!  I modified my workflow to change the resolution to fixed when the issue closes now.

Like Milan_Kovacs likes this

Suggest an answer

Log in or Sign up to answer
TAGS

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you