Our company switched to a new ticket view in Jira. Once they did that the little markdown switch is missing. I can't figure out how to write the special Jira text markdowns to format my comments/ticket descriptions. Does the new editor not allow me to use Jira's "Markdown"
the part that is highlighted in yellow if missing from the UI with the new format.
I see the following when i go to edit the content.
"it is not required anymore" is debatable.
Removing source code editing is preventing me from fine-tuning the formatting of my comments -- the WYSIWYG tool does not get everything right.
In particular, there does not seem to be any way to adjust the size of image attachments to "thumbnail" in new view.
I really want to be able to edit or paste in markdown. I want to be able to preserve the formatting. So when I make a new ticket I can quickly paste in a formatted block of text.
When I paste "h3.User Story..." it thinks I want to have h3 as the text. I want to paster the Jira form of Markdown.
Welcome to Atlassian Community.
The blue button you mentioned in the old issue view is not present in the new issue view because it is not required anymore. Allow me to better explain:
In the old issue view, you used Wiki Markup format, where you used some specified characters to define the formatting options in your text(Bold, Italic, etc), however, you needed to click on the blue button to display a preview of how your text will be displayed once you save it.
in the new issue view, the markdown format displays the way your text will be displayed as soon as you use it, so you do not need to click on the blue button to have this information previously.
Let me know if this information clarifies your question. :)
Yeah, this is all very well, but really, removal of the markdown feature needs to be accompanied by a way to copy/paste from an existing ticket while preserving the formatting.... I'm trying to make a new request based on a prior one, and fill in different information in a table that's copied over; however all formatting is lost when copy-pasting from the issue view into the new request.
I have the same problem with copy/pasted text, plus the reverse problem as well: sometimes I want to copy markdown-formatted text out of Jira and into something else that also uses markdown (e.g. a GitHub pull request). The new Jira UI gives me no way to do this.
Please restore the ability to work with formatted text as markdown. There's no reason to remove a feature that was working and is clearly a part of many peoples' workflows.
I don't understand how removing this feature is even considered on Jira Backlog. Is there any open tickets that we can raise votes for rolling back the removal of this feature?
I totally agree with @stdedos
P.S.: as you can see, an option to edit the rich text would have avoided the hyperlink on my whole phrase above.
P.S. 2: I am editting my comment, the hyperlink on the username simply removed the following text that I have written, one more reason why editting rich text is a necessary feature, even on Atlassian support pages.
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