"Import Issues" Button Not Displayed on the Create Issues Screen

[Abdiel Martínez]

Description: Previously, when clicking the "Create Issues" button, a button labeled "Import Issues" would appear on the screen. For some reason, this button is no longer displayed.

Steps Taken: I am an administrator of the organization and have verified the permissions:

• Make bulk changes
• Project Role Administrators

[Trudy Claspill · Accepted solution]

Hello @Abdiel Martínez 

The removal of that button started rolling out in the June 3-10 updates. I see that announcement in the weekly blog post starting with this one:

https://confluence.atlassian.com/cloud/blog/2024/06/atlassian-cloud-changes-jun-3-to-jun-10-2024

[Abdiel Martínez]

Thank you very much for your response. I understand the situation and will get started with my team.

[Jovin]

Hey @Abdiel Martínez

You can find this by navigating to the "Issues" view of your project, then towards the top right you'll see the ... button, in there is Import issues from CSV

[Abdiel Martínez]

Thank you, I was able to see the option, but I am looking for a way to view it on the Create Issues screen, as my users are accustomed to using it that way.

In case Jira has removed that view, I will need to retrain them.

[Mohammad Farhaan Khan]

It isn't showing me the " Import issues from CSV " 

I followed your steps but it is not there 
what could be the possible Reasons

[Trudy Claspill]

Hello @Mohammad Farhaan Khan 

Do you have the permissions needed to import issues from CSV?

Refer to this KB:

https://confluence.atlassian.com/jirakb/permission-needed-for-csv-bulk-import-without-giving-org-admin-permissions-to-users-1299910213.html

[Nicolas Grossi]

@Abdiel Martínez Welcome! Import issues and bulk changes features are different:

Import issues: when you want to perform a migration from another jira instance.

Bulk Change: to manipulate a bunch of issues at once.

HTH

Nicolas