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"Done" items when complete sprint, moves to next sprints


I just completed a sprint and had a few Closed Task items. These items for some reason moved to my next sprint.

1. I dont have sub-tasks under these

2. Closed is the last status in the right column

3. Resolution has a "check" mark Done or Wont'Do.

4. In another sprint on the same project, thier done items did get cleared. It is the same workflow.

Any ideas?

Screenshot (43).png

Screenshot (44).png

Screen Shot 2021-12-19 at 10.10.19.png

4 answers

@Meytal BM I am having the same issue - how did you end up resolving yours? ~Krisi

0 votes
Joe Pitt Community Leader Dec 20, 2021

Everything 'done' has the resolution set?

Joe Pitt Community Leader Dec 20, 2021

No idea why. Not having the resolution set is usually the reason. 

0 votes

Yeah, that's strange. Do you see a 'Sprint' field being populated and updated with the new sprint name?

Can you please create a new scrum board (replicate the existing one) to see if the same behavior is observed?

0 votes
Jack Brickey Community Leader Dec 19, 2021

Hmmm, this is quite odd based on what you have shown and said here. Just to confirm, you are saying that you completed the sprint and issues in the right most column ended up going back into your backlog or future spread correct? Something is missing or being overlooked here.

Jack Brickey Community Leader Dec 20, 2021

@Meytal BM , can you reengage here?

@Jack Brickey Yes.

1. I close sprint

2. I decide to move the items to next sprint candidate

3. I start new sprint candidate

4. I see those previous sprint Done items in New sprint

Like Kristina Callaghan likes this
Jack Brickey Community Leader Dec 20, 2021

So when you close the sprint do you get a notification that issues are incomplete and will be moved to backlog or next sprint?

Jack Brickey Community Leader Dec 21, 2021

Ok in that image you are showing 46 incomplete. If you are saying that these 46 issue were indeed in the right most column of your sprint when completing the sprint the something is certainly wrong and you should contact Atlassian Support directly. I am still quite curious as to he differences between the issues seen as complete (2) and those seen as incomplete (46).

@Jack Brickey the 46 are actually incomplete and NOT on the right column Done. The 2 are. I can't know if now it will be ok until end of this sprint which is end of nex Thursday. So i guess we'll have to wait and see whether anything under Closed column actually did NOT get moved over to future sprints. wdyt?

Jack Brickey Community Leader Dec 22, 2021

Understand. Definitely reach out to support if this reoccurs. Question - what are you doing with the previous complete issues that land back in the backlog? If you carry them over to the next sprint can I assume they simply show in the right most column from the start of the sprint?

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