It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

"Curly" single quotes are exported incorrectly to Excel Edited

I use "Export Excel CSV (current fields)" regularly from Jira Software.

Certain special characters (e.g.  ´, the right-side "curly" quote) are exported incorrectly (in this case, to "’" [the three characters inside the quotes].

Jira should be able to export Windows-1252, which includes a number of characters not present in ISO 8859-1.

For reference, the "straight-up" apostrophe is " ' ".

This is a fairly common issue and could be due to either the basic character conversion or even utf-8 encoding.

1) Is there a way to configure this?

2) If there is NOT a way to configure this, is there already a bug report open?

1 answer

0 votes
Joseph Pitt Community Leader Nov 16, 2017

I've had the same problems in other tools such as Requisite Pro (IBM) when copy/pasting from word. It appears in the tool correctly, but doesn't export to csv correctly.  

Suggest an answer

Log in or Sign up to answer
This widget could not be displayed.
This widget could not be displayed.
Community showcase
Published Apr 09, 2019 in Portfolio for Jira

Portfolio for Jira 3.0 is here!

The wait is over... Portfolio for Jira Server and Data Center 3.0 is now officially here! Platform releases offer Atlassian an opportunity to shift our strategy, make bold predictions about t...

1,566 views 14 26
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you