"Curly" single quotes are exported incorrectly to Excel Edited

I use "Export Excel CSV (current fields)" regularly from Jira Software.

Certain special characters (e.g.  ´, the right-side "curly" quote) are exported incorrectly (in this case, to "’" [the three characters inside the quotes].

Jira should be able to export Windows-1252, which includes a number of characters not present in ISO 8859-1.

For reference, the "straight-up" apostrophe is " ' ".

This is a fairly common issue and could be due to either the basic character conversion or even utf-8 encoding.

1) Is there a way to configure this?

2) If there is NOT a way to configure this, is there already a bug report open?

1 answer

This widget could not be displayed.
Joe Pitt Community Champion Nov 16, 2017

I've had the same problems in other tools such as Requisite Pro (IBM) when copy/pasting from word. It appears in the tool correctly, but doesn't export to csv correctly.  

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted 3 hours ago in Jira

What modern development practices are at the heart of how your team delivers software?

Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...

14 views 0 1
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you