"Azure DevOps for Jira (Official)" can not change Account

Frank Förster
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January 19, 2024

We are looking for a way to integrate Azure Devops with Git and the pipelines in Jira. We came across this article from Atlassian.
https://support.atlassian.com/jira-cloud-administration/docs/integrate-azure-devops-with-jira/

We installed the app "Azure DevOps for Jira (Official)" recommended by Atlassian in this article on a sandbox.

Unfortunately, we cannot change the account. Every time we go to change account and then to continue, the app keeps reconnecting to the old account.

 

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1 answer

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Karan Sachdev
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
March 29, 2024

Hey Frank,

 

You would need to access your user settings on the Azure DevOps Profile page and revoke access for your current organisation.

The below documentation should help you fix this issue:

Reauthorize Azure DevOps using a different tenant

 

Thanks,

Karan

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