"Assignee" default value in Workflow screen

Hi,

The default configuration for JIRA is such that whenever the workflow screen is presented, the Assignee field defaults to the current Assignee. We would like to modify that behaviour, such that the default Assignee is Automatic, _not_ the current Assignee.

I've looked through the configuration and can't find a way to do this, is such a configuration possible?

Thanks.

2 answers

There are various post-functions on transitions that can be used to set the assignee field. It does not need to be the current user. Please look at this documentation and in particular the optional post functions..

https://confluence.atlassian.com/display/JIRA/Configuring+Workflow#ConfiguringWorkflow-Applyingpostfunctionstotransitions

https://confluence.atlassian.com/display/JIRA/Configuring+Workflow#ConfiguringWorkflow-Usingapostfunctiontosetafield

@Norman, you aren't answering Themis' exact question. He wants to modify the DEFAULT assignee value. I'm sure he knows he can use post functions to assign a ticket, but sometimes you want the user to have the choice to override the post function (some post functions have the option to conditionally allow overides, such as"unless user selects an Assignee in the transition screen").

How can you customize the DEFAULT value of assignee away from the current assignee and into "Automatic"?

Was there eventually a solution for this?

i'm looking for something similar

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published yesterday in Jira Service Desk

Wy are we still using email for Service Desk workflows?

...attest to the experience of an urgent approval that gets lost in the boss’s inbox and requires that special “Please Approve” email or text message. In an age where we have distributed teams...

104 views 0 2
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you