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query for the ticket marked done other than the assignee .

How to make a query for the ticket marked done other than the assignee .

3 answers

0 votes
Jack Brickey Community Leader Apr 30, 2022

Hi @Amrita , are you asking to find all issues marked Done by any user that is not the assignee? If so unfortunately that is not possible natively. You would need an addon app for this that extends the capability of JQL. Note, if your ultimate goal is to prevent this and you are using CMP projects then you can consider setting a condition on the workflow to only allow the Assignee to transition the issue to done.

Thanks , how can I use CMP.

Jack Brickey Community Leader May 02, 2022

Hi @Amrita ,

do you know that you are not using a CMP project currently? In the lower left corner it should tell you what type of project you're using team managed or company managed. Now, if you're using a team managed and you wish to switch to company managed then it isn't a painless process. Basically you create a new project of type CMP and you move all of your issues over once your project is configured and ready to go. However, making a decision to migrate to CMP for this specific requirement seems a bit misguided IMO.

company managed

Jack Brickey Community Leader May 02, 2022

Awesome! So now if you want to restrict the ability to transition the issue to the assignee follow the below instructions.

  1. go to project settings > workflows 
  2. edit the workflow associated with your Issuetype 
  3. in diagram mode click the transition into DONE status
  4. select Condition in the pop up on the right
  5. choose add condition
  6. find the Condition to restrict the transition by user
  7. choose Assignee
  8. publish the workflow 
  9. test 

Thanks . I will try this 

Like Jack Brickey likes this

Hi @Amrita ,

you can use this JQL: status = done




0 votes
Brant Schroeder Community Leader Apr 29, 2022

@Amrita Welcome to the Atlassian community

You can create a filter that finds issues that are in the status of done or have been resolved as done.

Screenshot 2022-04-29 220913.jpgScreenshot 2022-04-29 220831.jpg  

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