Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,298,364
Community Members
 
Community Events
165
Community Groups

query for the ticket marked done other than the assignee .

How to make a query for the ticket marked done other than the assignee .

3 answers

0 votes
Jack Brickey Community Leader Apr 30, 2022

Hi @Amrita , are you asking to find all issues marked Done by any user that is not the assignee? If so unfortunately that is not possible natively. You would need an addon app for this that extends the capability of JQL. Note, if your ultimate goal is to prevent this and you are using CMP projects then you can consider setting a condition on the workflow to only allow the Assignee to transition the issue to done.

Thanks , how can I use CMP.

Jack Brickey Community Leader May 02, 2022

Hi @Amrita ,

do you know that you are not using a CMP project currently? In the lower left corner it should tell you what type of project you're using team managed or company managed. Now, if you're using a team managed and you wish to switch to company managed then it isn't a painless process. Basically you create a new project of type CMP and you move all of your issues over once your project is configured and ready to go. However, making a decision to migrate to CMP for this specific requirement seems a bit misguided IMO.

company managed

Jack Brickey Community Leader May 02, 2022

Awesome! So now if you want to restrict the ability to transition the issue to the assignee follow the below instructions.

  1. go to project settings > workflows 
  2. edit the workflow associated with your Issuetype 
  3. in diagram mode click the transition into DONE status
  4. select Condition in the pop up on the right
  5. choose add condition
  6. find the Condition to restrict the transition by user
  7. choose Assignee
  8. publish the workflow 
  9. test 

Thanks . I will try this 

Like Jack Brickey likes this

Hi @Amrita ,

you can use this JQL: status = done

 

Thanks,

Manmadha

0 votes
Brant Schroeder Community Leader Apr 29, 2022

@Amrita Welcome to the Atlassian community

You can create a filter that finds issues that are in the status of done or have been resolved as done.

Screenshot 2022-04-29 220913.jpgScreenshot 2022-04-29 220831.jpg  

Suggest an answer

Log in or Sign up to answer
TAGS

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you