Pawel Niewiadomski [Atlassian] states that "in newer versions of JIRA Importers Plugin you can run it with administrator permission (no need to by sysadmin)". That seems to indicate to me that a Project Admin should be able to import now (with the latest version of the plugin). I may be misinterpreting this, so if that is the case please do let me know. If my interpretation is correct, then it would be good to know how a project admin can be enabled for this functionality or where they access it. Thanks!
@Karin: JIRA has several levels for admins:
1) global system administrator (god power)
2) global administrator (almost god power)
3) project administrator (far from god and just sandboxed to a project)
JIRA Importers plugin requires you to be either 1) or 2). Project admin does not suffice. So Pawel is correct, but you misinterprete it.
It appears to be the case that the system administrator can set things up so that a project administrator can import: https://bobswift.atlassian.net/wiki/display/CCLI/How+to+allow+users+to+import+JIRA+issues+from+Excel+or+CSV
Not sure if that applies to both hosted and on-prem Jira.
Just did a search in the space where the broken link lives and found this: https://bobswift.atlassian.net/wiki/spaces/CCLI/pages/30703792/How+to+allow+users+to+import+JIRA+issues+from+Excel+or+CSV
Hope that helps.
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