I have 30 users which need to access Jira and Confluence and among the 30 users, I need 5 agents which need access to JSM as well. I came to the conclusion that I need to buy:
1. Jira Cloud premium plan. 30 licences with $14 per user/month each.
2. Confluence Cloud premium plan. 30 licenses with $10 per user/month each.
3. JSM cloud premium. 5 agents with $40 per agent/month each
4. Atlassian Access, I need to buy 30 license with $3 per user/month each.
I'm a bit confused because I read somewhere that 30 or 40 users fall under the 50 user tier for Jira Software and Confluence and I have to pay for 50 users instead of 30. Is that "tier" thing only relevant if paying annually? No matter I have 30 or 40 users, I'll have to pay for 50 users?
Can anymore please help me get this pricing right. thx
If you subscribe to the monthly subscription you will only pay for the amount of users that have access to the tools. If you go with an annual subscription you pay based on a different tiers, so in your case that would be 50 users for Jira, Confluence, and Access, and 5 for JSM. You can find more information about Cloud licensing here, https://www.atlassian.com/licensing/cloud
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