phpStorm and atlassian connector (internal server error)

Hi!

I try connect our jira cloud project to phpStorm ide.

When i test connection I got error:

com.atlassian.theplugin.commons.remoteapi.RemoteApiException: [valid email]:[password 9 chars]@https://wearelt.atlassian.net

Internal server error
	at com.atlassian.connector.commons.jira.rest.JiraRestSessionImpl.wrapWithRemoteApiException(JiraRestSessionImpl.java:803)
	at com.atlassian.connector.commons.jira.rest.JiraRestSessionImpl.login(JiraRestSessionImpl.java:180)
	at com.atlassian.connector.commons.jira.rest.JiraRestSessionImpl.testConnection(JiraRestSessionImpl.java:762)
	at com.atlassian.connector.commons.jira.JiraRESTFacade2Impl.testServerConnection(JiraRESTFacade2Impl.java:329)
	at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
	at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
	at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
	at java.lang.reflect.Method.invoke(Method.java:498)
	at com.atlassian.connector.commons.jira.JIRAServerFacade2Impl$1.invoke(JIRAServerFacade2Impl.java:91)
	at com.sun.proxy.$Proxy45.testServerConnection(Unknown Source)
	at com.atlassian.connector.commons.jira.JIRAServerFacade2Impl.testServerConnection(JIRAServerFacade2Impl.java:268)
	at com.atlassian.theplugin.commons.jira.IntelliJJiraServerFacade.testServerConnection(IntelliJJiraServerFacade.java:473)
	at com.atlassian.theplugin.idea.config.serverconfig.ProductConnector.connect(ProductConnector.java:35)
	at com.atlassian.theplugin.ConnectionWrapper.run(ConnectionWrapper.java:63)
Caused by: com.atlassian.jira.rest.client.RestClientException: Internal server error
	at com.atlassian.jira.rest.client.internal.jersey.AbstractJerseyRestClient.invoke(AbstractJerseyRestClient.java:82)
	at com.atlassian.jira.rest.client.internal.jersey.AbstractJerseyRestClient.postAndParse(AbstractJerseyRestClient.java:140)
	at com.atlassian.jira.rest.client.internal.jersey.JerseySessionRestClient.login(JerseySessionRestClient.java:54)
	at com.atlassian.connector.commons.jira.rest.JiraRestSessionImpl.setSessionCookies(JiraRestSessionImpl.java:819)
	at com.atlassian.connector.commons.jira.rest.JiraRestSessionImpl.doCall(JiraRestSessionImpl.java:810)
	at com.atlassian.connector.commons.jira.rest.JiraRestSessionImpl.wrapWithRemoteApiException(JiraRestSessionImpl.java:791)
	... 13 more
Caused by: com.sun.jersey.api.client.UniformInterfaceException: Client response status: 500
	at com.sun.jersey.api.client.WebResource.handle(WebResource.java:607)
	at com.sun.jersey.api.client.WebResource.access$200(WebResource.java:74)
	at com.sun.jersey.api.client.WebResource$Builder.post(WebResource.java:507)
	at com.atlassian.jira.rest.client.internal.jersey.AbstractJerseyRestClient$4.call(AbstractJerseyRestClient.java:144)
	at com.atlassian.jira.rest.client.internal.jersey.AbstractJerseyRestClient.invoke(AbstractJerseyRestClient.java:68)
	... 18 more

What i do wrong?

1 answer

0 votes

Hi Dmitry, for this kind of question it will be better if you submit it to our Developer Community :) You can find it at community.developer.atlassian.com, that's where our developer community hangs out!

Best regards,

Ana

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Feb 13, 2019 in Jira

Make your Atlassian Cloud products more secure: our NEW admin security guide

Hey admins! I’m Dave, Principal Product Manager here at Atlassian working on our cloud platform and security products. Cloud security is a moving target. As you adopt more products, employees consta...

742 views 0 12
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you