notification when i add file in an issue


Is it possible to send a notification when i add a file in an issue ?


2 answers

1 accepted


according me it is impossible detect only attach file action. "Issue updated" event is fired for every action, that change issue. So your email notification will be trigered also by any field value change, comment added, not only for file added action.

If you dont find any plugin/existing solution for this, you probably must write own custom issue event listener and handle only file attach operation. Realize this as plugin or maybe by groovy script.

To recognize, that file was added, list change items and find field type and name for attachment, more:

	public void issueUpdated(IssueEvent event) {
        try {
            // Read change items
            GenericValue genericValue = event.getChangeLog();
            if (genericValue == null) {
            List<GenericValue> changeItems = genericValue.getRelated("ChildChangeItem");
            String fieldName, fieldType;
            for (GenericValue changeItem : changeItems) {
                fieldType = (String) changeItem.get("fieldtype");
                fieldName = (String) changeItem.get("field");
                // Detect attachment
                if ("JIRA".equalsIgnoreCase(fieldType) && IssueFieldConstants.ATTACHMENT.equalsIgnoreCase(fieldName)) {
                    Object attachmentId = changeItem.get("newvalue");
                    if (attachmentId != null && attachmentId.toString().length()>0) {
                        try {
                            Attachment attachment = ComponentAccessor.getAttachmentManager().getAttachment(Long.valueOf(attachmentId.toString()));
                            // TODO Execute code
                        catch (DataAccessException dae) {
                            error("Unable to access attachment with id:" + attachmentId.toString() + "!", dae);
                    else {
                        // Attachment Delete, no action
        } catch (GenericEntityException gee) {
            log.error("Can not read change items list!", gee);

0 vote

That fires an "issue updated" event - just modify your notification scheme to send to the people who need to know an attachment has been added.

Hi Nic

Thank you for your answer but i don't find where, in the notification scheme, i could modify something to send to the people a notification. It seems, there isn't notification for that in the scheme. How do you do that ?

First add new event, use template "Issue Updated", than in your notification scheme assign some email recipients/notifications for new event. Or if there already exists default system "Issue Updated" event, only update this one.


Hi radeK
it's ok scheme notification are correctly setup and the template is associated with a scheme notification ( advanced -> events)

Renjith Pillai Community Champion Dec 25, 2012


What is that you are looking for? Are you able to refer to this doc about configuring notifications - ?

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