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not receiving password reset email


I'm not receiving а password reset email for my account in Jira:

It is not in the junk folder either.

2 answers

1 accepted

2 votes
Answer accepted

Hi @Bisera Ivanova ,

you can raise a support request at


0 votes
Bibek Behera Community Leader Mar 04, 2021

Hi @Bisera Ivanova 


I would suggest you to reach out to you Jira admin. Community can hardly help on issue related to authentication/password recovery situations. I would also recommend not to share your email over internet, to avoid getting spammed.



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