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new user unable to get verification mail

In our organization one of the new user not getting the verification mail(deekshitha.dr@stratus.com). could you check and let us know the issue that anything is blocked from the Atlassian side or the company side?

1 answer

0 votes
Benjamin Community Leader Apr 26, 2022

@Dushyanth Kumar ,

 

If you have narrow down the issue to Atlassian side, it is best to raise a support ticket for the support team to investigate from the backend. 

 

https://support.atlassian.com/contact/#/

 

Thanks,

 

Ben

I generated the ticket.

  1. JST-756290
  2. JST-756292

Could you try to resolve this asap, It highly blocked our complete work.

Benjamin Community Leader Apr 26, 2022

Great. Atlassian Support will take it from there once they have review the ticket. 

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