When migrating to a similar server and database, can we just copy the database straight from the original and into the new server? What other configuration do we need in order to get JIRA (and Crowd) up and running in the new server?


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Joseph Pitt Community Champion Jan 05, 2015

I've always installed JIRA then restored from a JIRA backup file. Never had it fail or cause problems.

Hi Rey

Joe is right and this is straight forward. However, with Jira, you need to do two things for backup:

  1. the database
    1. this is easily done by going to system->backup and restore->backup
    2. This will generate a zip file containing two XML files
      1. entities.xml & 
      2. activeobjects.xml
    3. In the new server go to system->backup and restore->restore and all your database, issues, users, etc will be there
  2. attachments and files
    1. JIRA backup DOES NOT back these up for you and you have to move it yourself which is very easy
    2. copy the folder <jira-data>/data/ from the old server to the same place on the new server

Now you are done and all is as was before. Remember to index your JIRA afterwards.


Hope this helps



Remember to use the right db and disable mail too

I'm using Crowd and Confluence also, and they have their own separate databases. Do they have a Restore as well?

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