migrating jira--problem with image migrating

Hi

I migrated my JIRA production 6.3.12 to a temporary environment to practice an upgrade to 6.4.2. After the migration of the JIRA prod data I noticed that when I brought up a board the image for the project doesn't resolve. For example see below – when I just look at the projects I see the image is resolved: 

Does anyone know a way that I can get the images to resolve on the other screens?

Thanks

Kathy

image2015-4-27 11:39:37.png

image2015-4-27 11:37:43.png

1 answer

1 accepted

I think the icons are visible in the Projects list because of your browsers cache. 

For migration, you will need to move the avatars manually especially if they are not from the default provided lists.

https://confluence.atlassian.com/display/JIRAKB/Avatars+Missing+after+JIRA+Upgrade+or+Migration

Thanks Joel-- browsers cache of course (can you tell I'm new at this)

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

2,755 views 11 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot