Are you in the loop? Keep up with the latest by making sure you're subscribed to Community Announcements. Just click Watch and select Articles.

Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root


1 badge earned


Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!


Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.


Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!


mO Jira SAML SSO plugin does not turn on after update

We have a local server with Jira 9.11.1 Datacenter. mO Jira SAML SSO (Single Sign On), Jira SSO Login 2.0.22 application was installed. After updating to version 2.0.28 of this application through the Jira admin panel, the application stopped working. SSO authentication now does not work, there is not even an SSO button in the authorization form. Downloading and installing versions from 2.0.22 to 2.0.28 manually does not help - the application does not turn on after installation, the message appears: "The application could not be activated. You will find detailed information in the logs." There are no errors in the logs in the admin panel of the Jira docker container. What can be done? Please help.

1 answer

0 votes
Lokesh Naktode_miniOrange
Marketplace Partner
Marketplace Partners provide apps and integrations available on the Atlassian Marketplace that extend the power of Atlassian products.
Sep 29, 2023

Hi there,

It seems like the Plugin cache is causing this issue. Could you please clear the plugin cache for miniOrange apps and try again? 

Detailed steps to clear the cache are given in the link below.

In case, you are still affected, please reach out to miniOrange support using our customer portal so we can assist you in resolving this issue

miniOrange Support -


Suggest an answer

Log in or Sign up to answer