jira workflow condition for crucible "no open reviews" isn't working as expected

This condition only works properly when the crucible review is in the "Under Review" status. If the review is "Draft" or "Summarise", the condition isn't preventing the JIRA issue from being closed. It only considers "Under Review" to mean "Open".

I was expecting any state other than "Closed" would mean "Open".

Has anyone else come across this and if so how did you resolve it?

Thank you,


2 answers

1 accepted

This widget could not be displayed.

I've just been testing and reviewing this locally, and this is actually the expected behavior. Reviews that are still in Draft are not considered by JIRA as it is not a valid review status (Draft Reviews are not yet completed or released to the reviewers); and Summarized reviews are past the reviewing phase as per Roles and Status Classifications.

So considering that these are the only four status Crucible has, only Under Review means open - draft is in a "pre-opened review" state, while the other two mean that the reviewing phase is finished.

It doesn't solve my problem but I'll have to accept this as the answer I suppose.

For anyone else experiencing this issue, see https://support.atlassian.com/browse/JSP-197216for further dialog.

This widget could not be displayed.

This would be okay if you could also use the "no unreviewed changesets" condition to catch changes that don't have a review.

But it looks like that condition passes when reviews are in Draft or Abandoned mode (see https://jira.atlassian.com/browse/CRUC-6817).

So even if you have both conditions, someone can just open a draft review and bypass them both. They won't be considered "unreviewed" changes, and they won't be considered "open" reviews.

(The link above to https://support.atlassian.com/browse/JSP-197216 no longer works, so I couldn't tell if this issue was addressed there.)

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Posted Wednesday in New to Jira

Are you planning to trial, or are currently trialling Jira Software? - We want to talk to you!

Hello! I'm Rayen, a product manager at Atlassian. My team and I are working hard to improve the trial experience for Jira Software Cloud. We are interested in   talking to 20 people planning t...

175 views 2 0
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you