We are getting ready to upgrade JIRA. We are currently using version 4.1.2. We are installing the latest version and will be doing it on a different server, VM, than current server. Can we make the upgrade/new install on new server without an interim version? Can all screens, workflows, custom fields, etc be imported to new version? Any info/tips in regards to this is greatly appreciated.
I've done 4.0 to 6.2 in one step, and I've worked with many Jira systems that have gone through varying levels of 4 -> 6 without significant problems. Some have run into minor bugs, fixed in minor releases by Atlassian, but I've yet to run into one that's been a problem
Except for the plugins. The paragraph above only applies for plain Jira. Plugins have caused us all sorts of problems on upgrade. I'd seriously consider stepping through major releases (4.0 -> 5.2 -> 6.3) if you've got the Agile plugin alone, and for any non-atlassian plugins too, do extensive testing.
Jessica, I am in a similar position. I am upgrading from 4.0 to 6.2. I completed the upgrade by backing up the 4.0 instance and restoring directly into a fresh 6.2 instance.
We have some issues with some plugins no longer being supported so we will need to rewrite some functionality.
The data and configurations (screens, workflows, customfields) look good and we are in the process of testing the new instance functionality.
But I too am concerned about skipping interim versions. I have been warned that this will only lead to problems down the road. So I would like to know from anyone who has completed the direct upgrade approach, Are interim upgrades necessary?
Focus on the plugins that write data. Plugins that only read are less likely to be a problem - if they fail, then you can't do stuff, but they won't do any damage (Reports, calculated custom fields, validators and conditions on workflows for exampl). Plugins that write are the ones that can block you because they could potentially damage your data.
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