jira not working on fresh install

shorif2000 June 30, 2016

I have been following this guide to install jira. once installed i browsed to the web address and port but it times out. i tried 

 

telnet localhost 8080
Trying 127.0.0.1...
Connected to localhost.
Escape character is '^]'.
GET /
Connection closed by foreign host.

 but returns nothing?

 

 

My log dir

 

ll logs/
total 148
-rw-r--r--. 1 oiadmin users 812 Jun 30 13:02 access_log.2016-06-30
-rw-r--r--. 1 oiadmin users 34435 Jun 30 13:00 catalina.2016-06-30.log
-rw-r--r--. 1 oiadmin users 105637 Jun 30 13:00 catalina.out
-rw-r--r--. 1 oiadmin users 0 Jun 30 12:36 host-manager.2016-06-30.log
-rw-r--r--. 1 oiadmin users 0 Jun 30 12:36 localhost.2016-06-30.log
-rw-r--r--. 1 oiadmin users 0 Jun 30 12:36 manager.2016-06-30.log

 

 

catalina shows it started fine

 

ase is not yet configured. Enqueuing Post database-configuration launchers on post-database-activated queue
2016-06-30 12:59:59,171 JIRA-Bootstrap INFO [c.a.jira.startup.LauncherContextListener] Memory Usage:
---------------------------------------------------------------------------------
Heap memory : Used: 154 MiB. Committed: 483 MiB. Max: 733 MiB
Non-heap memory : Used: 63 MiB. Committed: 66 MiB. Max: 1264 MiB
---------------------------------------------------------------------------------
TOTAL : Used: 217 MiB. Committed: 548 MiB. Max: 1997 MiB
---------------------------------------------------------------------------------

1 answer

0 votes
Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
June 30, 2016

Telnet isn't the way to test it - try a wget or curl and check that you get some html back.

Although, the "connected" message alone tells you that it is running and listening.  If it wasn't running, you wouldn't connect.

You should read the application log to see what it's doing - <jira home>/logs/atlassian-jira.log

 

shorif2000 June 30, 2016

`wget` returns html 

 

 

wget http://localhost:8080
--2016-06-30 13:01:55-- http://localhost:8080/
Resolving localhost... 127.0.0.1
Connecting to localhost|127.0.0.1|:8080... connected.
HTTP request sent, awaiting response... 302 Found
Location: http://localhost:8080/secure/SetupMode!default.jspa [following]
--2016-06-30 13:01:55-- http://localhost:8080/secure/SetupMode!default.jspa
Reusing existing connection to localhost:8080.
HTTP request sent, awaiting response... 200 OK
Length: unspecified [text/html]
Saving to: `index.html.1'
[ &lt;=&gt; ] 8,182 --.-K/s in 0.005s
2016-06-30 13:01:55 (1.54 MB/s) - `index.html.1' saved [8182]
Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
June 30, 2016

There you go, it's running fine.

In fact, it's responded with a setup page, so there's no need to look at the application log as that tells you it's working - your problem is with your browser not connecting.  You'll need to fix that.

Suggest an answer

Log in or Sign up to answer