jira error, encoding trouble

after change the java encoding by adding the code below to to"setenv.sh".

JVM_SUPPORT_RECOMMENDED_ARGS="-Dfile.encoding=utf-8

-Dsun.jnu.encoding=utf-8", JIRA does not start.

5 answers

0 votes

Then take the flags out.  

There are two things here:

  1.  Why are you adding these flags?  You probably don't need them
  2. What does the log file say?

 

0 votes

Hi Alex,

Try reverting the change so you can start JIRA, but if possible attach here the setenv file that wasn't working so we can take a look.

Hi!

https://yadi.sk/d/3RbQ16aBdujRh         my "setenv.sh"

Looks like a standard setenv.sh to me. No sign of your extra flags, so I assume this one is working ok.

yes, but if you add a flag: JVM_SUPPORT_RECOMMENDED_ARGS="-Dfile.encoding=utf-8-Dsun.jnu.encoding=utf-8" does not start, flag needed to properly launch the plugin

So, we come back to the question I asked before 1. Why are you adding these flags? You probably don't need them 2. What does the log file say?

logs

/opt/atlassian/jira/logs/catalina.out:

Java HotSpot(TM) 64-Bit Server VM warning: ignoring option MaxPermSize=384m; support was removed in 8.0
Error occurred during initialization of VM
java.nio.charset.IllegalCharsetNameException: utf-8-Dsun.jnu.encoding=utf-8
    at java.nio.charset.Charset.checkName(Unknown Source)
    at java.nio.charset.Charset.lookup2(Unknown Source)
    at java.nio.charset.Charset.lookup(Unknown Source)
    at java.nio.charset.Charset.defaultCharset(Unknown Source)
    at sun.nio.cs.StreamEncoder.forOutputStreamWriter(Unknown Source)
    at java.io.OutputStreamWriter.<init>(Unknown Source)
    at java.io.PrintStream.<init>(Unknown Source)
    at java.io.PrintStream.<init>(Unknown Source)
    at java.lang.System.newPrintStream(Unknown Source)
    at java.lang.System.initializeSystemClass(Unknown Source)

 

nothing more output

Inside error message the first line is:

java.nio.charset.IllegalCharsetNameException: utf-8-Dsun.jnu.encoding=utf-8

and it says that Java can't find charset "utf-8-Dsun.jnu.encoding=utf-8" because it does not exist. The root cause is that you missed space before the second option and this option was used part of charset name.

You should type like this:

JVM_SUPPORT_RECOMMENDED_ARGS="-Dfile.encoding=utf-8 -Dsun.jnu.encoding=utf-8"

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