Im having some troubles when users trying to login. They are suffering login problems intermittently (once a week or once a month). Often this is behaviour is shown when coming from a inactivity period, like Monday mornings.
As far as I can see the login problems are caused by a timeout between jira and ldap servers.
- If I configure Jira to use 2 user directories exactly configured but changing ldap1.domain.com for ldap2.domain.com, if a timeout occurs when contacting ldap1 ... will jira try to validate against ldap2? or this only occurs when the user doesn-t exists in the directory?
- Is there any setting to increase the ldap timeout?
PS: jira and confluence are installed in the same server and the problem occurs in both applications.
PS2: we use ldap to validate user-s passwords, but all the groups are setup in the internal directory. Is there any setting related to ldap syncing that can help me?
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