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jira automation change the field "resolutiondate"

I've created an automation rule in jira datacenter

In edit field these options:

the customfield is working but the resolution date not.

"fields": {
"resolutiondate": "{{now}}",
"customfield_31006": "the value I want to set"


The error obtained is the next one:

Edit issue

Unknown fields set during edit, they may be unavailable for the project/type. Check your custom field configuration. Fields ignored -
Resolved (resolutiondate)
Issues edited successfully
Do you know what I'm doing wrong?

1 answer

3 votes
Dirk Ronsmans
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Oct 07, 2022

Most likely this is due to the fact that the resolutiondate is a system field.

You don't set that manually but by setting a Resolution value the date that you set that field will also be entered as your resolution date

Hi Dirk,

thanks for your answer, but it's not working for me.

As you can see in the next screenshot

The resolutions are "Done", but the resolved field aka "resolutiondate" it's empty

Note, the resolution has been changed with an automation rule

Screenshot 2022-10-10 124516.png

Like Nika Melikidze likes this

Is this a known bug? We are running into the same problem. Using automation we are setting the resolution to duplicate, but the resolutiondate is empty? We are on DataCenter. 

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