Did some research but couln't find anyone else with this issue. As of today whenever anyone tries to upload an attachment into an issue we get the following error:
Everything was working up until today and all the permissions are as they were before. Seems to be an issue across the system as it is affecting every project.
That's correct @Alex Kadinski.
Atlassian store files in our media server: https://api.media.atlassian.com. So if the restrictive firewall or proxy servers are used in the customer's network, whitelisting https://*.atlassian.com will fix the issue.
Customers may see 504 Gateway error in the browser network tab if the media server is not accessible from their network.
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