I have an unusual situation here. I had two versions of JIRA a production and a test both being used as production. I move everything to a single system by backup/restore of the production one and then creating a CVS file of the "test" one and restoring it into a single production.
Everything worked good short of loosing comments and attachments. I have copied all the attachments across to the new system. However when you go into the copied over issues they do not know about the attachments.
EG. DGCLOUD-290 has the following in the attachments directory:
However, going into the issue and it appears to not have any attachments. Is there a way to tell JIRA to look at the attachments directory and if there are any attachments there to attach them to the issue?
Thanks so much in advance,
Not really - you needed to attach the attachments at import time, as JIRA needs to populate the attachmnet table. There's no scan ability, if you want to "repair" it, you can either upload them via a script, or try to hack them into the attachment table (Which is, of course, risky)
BTW I wrote a script that does: For each key in attachments for each attachment in directory use cli add $attachment to issue $key Which did everything except thumbs which was acceptable to my user base. Worked like a champ. Thanks so much for all your help @a display name !!!
Atlassian Summit is an excellent opportunity for in-person support, training, and networking.Learn more
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG