Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

java.sql.sqlexception network error ioexception connection timed out connect

I was getting the below error message in logs file where our JIRA instance is hosted and crowd page was unable to open and so jira was also not opening. This issue happend twice in a week and its get fixed automatically within an hour or so however I would like to know the cause of this error and steps to prevent this in future. "java.sql.sqlexception network error ioexception connection timed out connect"

1 answer

1 accepted

0 votes
Answer accepted

It's a problem with your network.

https://confluence.atlassian.com/display/JIRA/Surviving+Connection+Closures might help improve Jira's response to the fault, but you probably need to talk to your network engineers and DBAs to find out why the connection is being lost.

How can I stop and start JIRA

Depends on how you've installed it. You should consult the documentation for your version, or the team that maintain the server.

Suggest an answer

Log in or Sign up to answer
TAGS

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you