issue template for company managed project

Jordy Vervuurt
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
February 20, 2025

 

 

Hello,

I recently created a company managed project, and I am trying to add a issue layout for each of my issue types. So when I create an issue, I would like to see a template based on the selected issue type. At the moment, I find it confusing/complicated to set it up.

Can somebody please provide a step-by-step guide ?

5 answers

1 vote
Olga Cheban _TitanApps_
Atlassian Partner
February 20, 2025

@Jordy Vervuurt hi! Here's what you can do:

1. Open your company-managed project and click Project Settings in the sidebar.

2. Under Issue types, select Issue Layouts.

3. Click Edit Layout. There, you will be able to change fields, labels, and so on.

4. Once done, click Save Changes.


Please note: to do this, you need to either have the Manage Issue Layouts Permission or be an Administrator. If that is not the case, ask your admin for the Manage Issue Layouts Permission.

Alternatively, you can try our app, Smart Templates for Jira. It allows you to save any Jira issue as a template. It can even be an epic with tasks, subtasks, and checklists - the hierarchy will be preserved. You can prefill fields, add a description template, automatically mention responsible team members, and more. It’s also possible to schedule automatic issue creation on a schedule.

I hope one of these options helps!

Jordy Vervuurt
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
February 21, 2025

This is what I see when I go to issue layout under project settings

image.png

I currently have one issue layout for this all my issue types, but I would like an issue layout for each issue layout. How can I accomplish this without installing additional apps?

0 votes
Jordy Vervuurt
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
February 25, 2025

This can be closed. 
I found a youtube video that helped me out. Thank you for the support 

Vishal Biyani
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
February 25, 2025

@Jordy Vervuurt 

Can you share the link of the youtube video that you have referred to?

Jordy Vervuurt
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
February 25, 2025

@Vishal Biyani https://www.youtube.com/watch?v=tCjrBcgJV0A

This is about one hour long but my answer was somewhere between minute 30 and 40.

0 votes
Lukas Nicolai_Seibert_Media_
Atlassian Partner
February 20, 2025

Hey @Jordy Vervuurt , welcome to the Community!

If you're open to using an app like Templating.app, you can easily create custom Issue Templates and make them available for specific projects and users.

It's super easy to set up with a user-friendly UI and dropdown menus. You can:

  • Select a project and issue type
  • Predefine the summary
  • Predefine the description
  • Show/hide fields
  • Make fields required
  • And much more...

https://marketplace.atlassian.com/apps/1224664?tab=overview&hosting=cloud

Hope this helps!

0 votes
Pavel Pavlovsky_AppLiger_
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
February 20, 2025

Hi @Jordy Vervuurt 

Welcome to the community!

You can check apps at the Atlassian Marketplace: https://marketplace.atlassian.com/search?query=issue%20templates. Some offer basic functionality and some are more sophisticated solutions.

Feel free to try our Easy Issue Templates for Jira app by AppLiger. Free for up to 10 users. It lets you set predefined field configurations like Summary and Description values for certain issue types and then restore it from saved issue templates. With Forms and Variables - users can dynamically select values while creating new issues, making the process even more efficient

Cheers,

Paul

Jordy Vervuurt
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
February 21, 2025

Thank you for the suggestion, but I would like to avoid installing additional apps

0 votes
Vishal Biyani
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
February 20, 2025

@Jordy Vervuurt 

Can you go this article and see if it helps?

 

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

Atlassian Community Events