is there a way to add the complete user list from the email to the ticket

[Nitin Kumar]

is there a way to add the complete user list from the email to the ticket

[Andy Brook [Plugin People] · Accepted solution]

JEMH can put non-jira user email addresses into a value custom field. Email addresses associated with a jira user account can be directed to a multiuser picker. Currently, the information of 'how' someone was involved is not retained.

[Nitin Kumar]

No my query is regarding adding of email ids in CC/BCC fields in the Description of the ticket or anyway to identify whether anyone was CC'ed/BCC'ed while creating the ticket via email.

Thanks

Nitin Kumar

[Jeremy Largman]

I think you're referring to Creating Issues and Comments from Email?

This is an open feature request at JRA-5493.