According to JRASERVER-30688 it should work using the following configuration:
Protocol: SECURE IMAP
Email address: firstname.lastname@example.org
Password: (sharedmailbox user password)
Hope this helps.
According to the comments in JRASERVER-3088 it may also be necessary to reset the shared mailbox password. I was not able to authenticate from Jira until I had done this.
To reset the password in the Microsoft 365:
In the past, Portfolio for Jira required a high degree of detail–foresight that was unrealistic for many businesses to have–in order to produce a reliable long-term roadmap. We're tur...
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