index copy

Question

1 of the 4 nodes is having corrupt indexes. We need to copy the indexes from 1 of the good nodes to this faulty one. How do we do that?

Chander Inguva · Accepted Answer

Hi Debraj,

* When you have corrupted indexes, it is always better to build indexes from scratch as mentioned in detail in the below link

https://confluence.atlassian.com/display/JIRAKB/Unable+to+Rebuild+JIRA+Index

* The index folder is under C:\Program Files\Atlassian\Application Data\JIRA64\caches\indexes

Note:

* The rebuilding of indexes will lock JIRA for any other users and you cannot perform any operations till foreground re-indexing is done.
* This might take longer time if the Instance is big.

Also, if all the four nodes are in sync with respect to Data,

* Stop JIRA which has corrupted Indexes.
* Backup the faulty indexes folder.
* Copy indexes from one ot the three correct nodes to the faulty one.
* Restart JIRA and perform Re-Indexing.