1 of the 4 nodes is having corrupt indexes. We need to copy the indexes from 1 of the good nodes to this faulty one. How do we do that?

1 answer

1 accepted

This widget could not be displayed.

Hi Debraj,

  • When you have corrupted indexes, it is always better to build indexes from scratch as mentioned in detail in the below link


  • The index folder is under C:\Program Files\Atlassian\Application Data\JIRA64\caches\indexes


  • The rebuilding of indexes will lock JIRA for any other users and you cannot perform any operations till foreground re-indexing is done.
  • This might take longer time if the Instance is big.


Also, if all the four nodes are in sync with respect to Data,

  1. Stop JIRA which has corrupted Indexes.
  2. Backup the faulty indexes folder.
  3. Copy indexes from one ot the three correct nodes to the faulty one.
  4. Restart JIRA and perform Re-Indexing.

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Tuesday in Jira

What modern development practices are at the heart of how your team delivers software?

Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...

266 views 1 3
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you