1 of the 4 nodes is having corrupt indexes. We need to copy the indexes from 1 of the good nodes to this faulty one. How do we do that?

1 answer

1 accepted

Hi Debraj,

  • When you have corrupted indexes, it is always better to build indexes from scratch as mentioned in detail in the below link

                   https://confluence.atlassian.com/display/JIRAKB/Unable+to+Rebuild+JIRA+Index

  • The index folder is under C:\Program Files\Atlassian\Application Data\JIRA64\caches\indexes

Note:

  • The rebuilding of indexes will lock JIRA for any other users and you cannot perform any operations till foreground re-indexing is done.
  • This might take longer time if the Instance is big.

 

Also, if all the four nodes are in sync with respect to Data,

  1. Stop JIRA which has corrupted Indexes.
  2. Backup the faulty indexes folder.
  3. Copy indexes from one ot the three correct nodes to the faulty one.
  4. Restart JIRA and perform Re-Indexing.

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