I am importing few tickets in JIRA. The import works fine. Ticket does get created also however the date field is not getting updated with dates mentioned in the excel.
e.g if created d () ate is set to 02-03-2012( 2nd March 2012) while the ticket is getting it changes the date to 02-01-2102(2nd Jan2012) which means its taking the day correctly but not the month. Month field is fixed to JAN irrespective of what is mentioned in the excel sheet. I am attaching a sample row of excel and screen shot of ontrak2.0 ticket created

4 answers

1 accepted

0 votes
Accepted answer

Hi Neeta it should at least be M/d/yyyy hh:mm:ss a you are using, not m/d/yyyy hh:mm:ss

and how do you find the months october, november and december? and all days after the 9th of each month?

Maybe you should be using MM/dd/yyyy hh:mm:ss ?

Best regards,


You are the best :)

...M/d/yyyy hh:mm:ss a solved my problem

a small difference between m and M made a huge difference for me...

thanks a ton!

I am having hard time in attaching the excel sheet. so please change ext from txt to csv

file is just 5kb however doesnt upload at all.

Hav you set the correct date format during the import?

In your case it should be: dd-MM-yyyy

Thanks christian for looking into this. The date/time format I am using is

m/d/yyyy hh:mm:ss a

also if that is the case the date and month should interchange with each other however the month field is stuck to Jan.

i have more than 50 tickets now still the month in each ticket is Jan.

<colgroup> <col span="16" width="64"></colgroup>
Closed Date Due Date Attachment Attachment Attachment Attachment Attachment Attachment Attachment Attachment Attachment Attachment Attachment Attachment Attachment Attachment
######## ######## 3/8/2010 04:11:29 PM;zs_team;2010.03.08_Jan-10_Eligibility_Validation_Report_v1.0.zip;file://20100308-161128_2010.03.08_Jan-10_Eligibility_Validation_Report_v1.0.zip 3/9/2010 06:06:10 PM;mathews_sheryl@allergan.com;Jan_ROSTER_EXTRACT_20100309.xls;file://20100309-180609_Jan_ROSTER_EXTRACT_20100309.xls 3/9/2010 06:06:10 PM;mathews_sheryl@allergan.com;Copy_of_2010.03.08_Jan-10_Eligibility_Validation_Report_v1.0.xls;file://20100309-180610_Copy_of_2010.03.08_Jan-10_Eligibility_Validation_Report_v1.0.xls 3/11/2010 05:45:30 PM;zs_team;2010.03.11_Jan-10_Eligibility_Validation_Report_v1.0.zip;file://20100311-174530_2010.03.11_Jan-10_Eligibility_Validation_Report_v1.0.zip 3/12/2010 02:29:45 PM;mathews_sheryl@allergan.com;Copy_of_2010.03.11_Jan-10_Eligibility_Validation_Report_v2.0.xls;file://20100312-142944_Copy_of_2010.03.11_Jan-10_Eligibility_Validation_Report_v2.0.xls 3/12/2010 02:29:45 PM;mathews_sheryl@allergan.com;Jan_ROSTER_EXTRACT_20100312.xls;file://20100312-142945_Jan_ROSTER_EXTRACT_20100312.xls 3/15/2010 02:14:14 PM;zs_team;2010.03.15_Jan-10_Eligibility_Validation_Report_v3.0.zip;file://20100315-141413_2010.03.15_Jan-10_Eligibility_Validation_Report_v3.0.zip

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Jan 08, 2019 in Jira

How to Jira for designers

I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...

1,088 views 4 9
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you