import issues from csv file


i'm trying import issues to my jira with a csv file. But i have a field - multi user picker and i dont know how import multiple users (that already exist in the system).

i already trying:


"Ana Mendes;carlos"

Ana Mendes;carlos

Ana Mendes carlos

"Ana Mendes, carlos"

Ana Mendes, carlos

and no matter correctly.

anyone can help me?

3 answers

This is going to be tedious, but just to let you know that it works.

So, this is my CSV file:

TEST,admin,admin,admin2,Bug,"Test Multi Users",admin

*multi here is the custom field for Multi-Users.

As what @Henning mentioned, you would need to have two different columns of the same type in order to perform multi-field import. This applies to the above custom fields as well as comments and attachments.

When you are importing the CSV file, remember to map the fields that has multiple values. In this case, the multi field:

0 vote
Henning Tietgens Community Champion Jun 26, 2013

If I remeber correctly, you have to have a column for each value of the field with multiple values. Each column with one value has to be matched with the same multi user customfield.

Justin (Alex) is correct. Had to do this just the other week.

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published Thursday in Jira

5 ways you can make the most of Jira Software and Bitbucket Cloud

As part of the Bitbucket product team I'm always interested in better understanding what kind of impact the use of our tools have on the way you work. In a recent study we conducted of software devel...

64 views 0 5
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you