Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root


1 badge earned


Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!


Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.


Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!


Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
Community Members
Community Events
Community Groups

import attachments from csv file



Could you tell me an example of importing attachments from csv file?

i want to create massive issues and i need each issue has an attachment file.



4 answers

3 votes

Hello Gonzalo,

As stated on the official documentation for CSV import:


Importing attachments

You can attach files to issues created from your CSV file. To do this, specify the URL of your attachment in an 'Attachments' column within your CSV file.


Assignee, Summary, Description, Attachment, Comment
Admin, "Issue demonstrating the CSV attachment import""Please check the attached image below.""https://jira-server:8080/secure/attachment/image-name.png""01/01/2012 10:10;Admin; This comment works"
Admin, "CSV attachment import with timestamp,author and filename""Please check the attached image below.""01/01/2012 13:10;Admin;image.png;file://image-name.png""01/01/2012 10:10;Admin; This comment works"


information URLs for attachments support the HTTP and HTTPS protocols and can be any location that your JIRA server must be able to access. You can also use the FILE protocol to access files in the import/attachments subdirectory of your JIRA Home Directory.

I hope it helps you! smile

-- Arthur Gonçalves

hi this is the url: D:\Perfiles\17550001\Desktop\desempe\file1.xls D:\Perfiles\17550001\Desktop\desempe\file2.xls (i have 100 files) how can i indicate that url in the csv file that i'm going to import? thanks

Hi @Arthur Gonçalves ,

How to import multiple attachment for single issue.

Like Sean M likes this

Hello All,

I am trying to bulk import with attachments, to start with I just tried and tested with 1 attachment, and it throwing me the error.

I placed the attachment in the imports folder and gave the location in the attachments column but its not taking it: I am giving the location correct? Please see the below Image and advice.


Thank You!!



1 vote


You should add the attachment files into $JIRA_HOME/import/attachments folder. After that, mention the file name on the CSV file to be imported without the entire folder path (refer example below):

Assignee, Summary, Description, Attachment, Comment
Admin, "Issue demonstrating the CSV attachment import", "Please check the attached image below.", "https://jira-server:8080/secure/attachment/image-name.png", "01/01/2012 10:10;Admin; This comment works"
Admin, "CSV attachment import with timestamp,author and filename", "Please check the attached image below.", "01/01/2012 13:10;Admin;image.png;file://image-name.png", "01/01/2012 10:10;Admin; This comment works"


That should do the trick!




I have not found much clarifications on the following:

If I am a common user on the system; how can I access a storage for attachments that can be accessed during CSV file import?

Lucianos reply is not sufficient to Gonzalez question unless he has access to the $JIRA_HOME file system

And I would think most users on corporate levels have no access to this...

So: how can you create a valid URL for csv file import of attachments without admin privileges?

Like Frédéric Esnault likes this


I have other error:

Cannot parse 'file://C:/Program Files/Atlassian/Application Data/JIRA/data/attachments/HS/10000/anexo.png' as attachment info: Illegal character in path at index 17: file://C:/Program Files/Atlassian/Application Data/JIRA/data/attachments/HS/10000/anexo.png


File Contents:

"66973","Solicitação de serviço","SUPORTE","Sistemas","IFS","Solicitação de Acesso","Suporte","GTAS","Encerrado","Fechado","Jonatas Araujo Lopes Silva","Marcio Roberto Vera","Normal","2020-09-01","2020-09-09","Não estou conseguindo acessar o programa em nenhum PC","","Boa tarde! Favor efetuar nova tentativa de acesso. Qualquer problema entrar em contato com o ramal 1142 ou 1116.","0","file://C:/Program Files/Atlassian/Application Data/JIRA/data/attachments/HS/10000/anexo.png"


Can you help me?

Best regards


Suggest an answer

Log in or Sign up to answer