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how to write a script listner for automatic notification mail for which are in 3 days due


what i am asking is I have written a script Listener for automatic due notification and i have done it but the problem is i missed something in that and the notification i am getting like this

1. Issue key: DPMZ

2. asignee: BCC

3. Due date: BBb

4.Summary: DDDD

But i need the notification mail like this

1. Issue key: DPMZ
2. assignee: BCC

3. Due date: BBb

4.Summary: DDDD

while clicking on the issue key it will navigate me to the issue.



1 answer

1 accepted

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Answer accepted
Prince Nyeche Community Leader May 11, 2021

I believe email is sent in a html body, so can you define the <a href> tag and append the issue key there with a default url such as "${issueKey}". So once you receive the notification, it can have the link embedded?

Hi Prince

 Thanks for your response, Could you please elaborate this and tell me how to write the script listners and also url




Something in this nature, you need to do in the email template you're using to send.

final emailTemplate = """
Hello user

1. Issue key: <a href="${issueKey}" target="_blank">${issueKey}</a>
2. asignee: ${asignee}
3. Due date: ${dueDate}
4.Summary: ${summary}


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