how to update the credit card information for your organization's Jira Software account?

tehreem_warsi April 22, 2024

Hello everyone, my name is Tehreem, and I was trying to update the credit card details but not able to see the manage subscription tab in Billing.

Click Setting icon >> Billing >>Select "Manage Subscription" >> Billing Details >> Add Payment Method.  This is not working in my case.

We're experiencing payment issues and need to change the credit card on file.

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tehreem_warsi April 22, 2024

Billing .png

Need suggestions on it.

Kishan Sharma
Community Leader
Community Leader
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April 22, 2024

Hi @tehreem_warsi 

What happens when you click on Manage link ? If you have the necessary permissions you should be redirected to another page where you can add/edit payment method.

billing.png

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