I'm afraid, there is no way to configure the session timeout in JIRA via administration or a command line option. You have to edit the bundlet web.xml file:
The default session timeout seems to be 30 minutes. Then you would not have to do anything. Maybe you want to deactivate the "remember my login" option, too?
A quick tip.
If any of the installations are data center editions and on AWS, I suggest to update the following:
Update timeout in the following three places and make sure timeout number matches in all 3
3. Sticky session on ALB Target group(if you are using AWS infra)
CAPTCHA kicks in after certain num of failed attempts of logging in. Either password is incorrect or username or both. If everything is being entered correctly and yet CAPTCHA loop in continuous, the ask user to login in using incognito mode of browser.
You can find these settings in system>general configuration
Additionally, Admins can reset captcha in user management by pulling in the affected user.
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