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how to login to JIRA on you local desktop?

I downloaded JIR and create my account Atlassian. I am able to log into Atlassian but not able to log into JIR.

When trying to click on forget password its not send any email to my email account?

can any one help me on this.

5 answers

1 vote

Hi Sumitpatel,

Where did you download Jira? Was it on or elsewhere?

If it was on you've most likely downloaded Jira server which is meant to setup your own Jira server on your local machine, on the cloud, on a server or in your data center.

When Jira is started for the first time, you can open It will guide you through a setup process allowing you to setup a username/password.

Hope this helps.



Hi Maarten,

I was also facing the issue but now its opened but I can see there are two options on the screen. So just let me know for which option need to select?


Please see the below screenshot:


You need to use which ever one suits you better.  We can't tell you which option you want to use.

Hi Martem,


Yes i have downloaded from Yes when i open its goes to 127.0,0.1:8080 and on that page it ask me to enter the user name and password.

I tried to enter my Atlassian  user name and password but it not allowing me.

local Jira.png

When you installed it, it would have asked you to create a new admin user with a password.  You need to enter that user name and password.

I'm having the same problem. There was nowhere in the installation process which allowed the creation of a user/password.

You can't get to the point of log in without creating an admin account, with user name and password, so I'm stuck because you must have given it something.


try version login error....


c:\program files\atlassian\jira\atlassian-jira\web-inf\lib>java -jar h2-1.4.185.jar


users info sa...

What should I do?

You do not appear to be looking at a Jira database, so there's nothing we can help you with here.

I have same problem, but found how to resolve that. If the problem still actual try to install jira core application as administrator.(shift+right click and run as admin) After installation jira require the login and password for administrator. Good luck

0 votes

I was facing same problem...I abruptly followed all the steps of installation and then configuration and didnt noticed that at which point it asked for UserName and Password

Actually when It asks for email,username,password details it bydefault takes the initial of your email as your username like for Example if Your Email in Username tab it bydefault takes abcde as your username .If you forgot your Username then this might help ,but password you need to recall what you entered...Usually common practice is people enter the same password which they use for emailid.

If I have read this right, I'm afraid I need to say that it is completely wrong.

The installation asks you to provide a user name and password for the initial admin account.  That's it.  It doesn't guess anything from your email (it can't - I've got 50-ish  email addresses that this computer is aware of in various programs - which one of them do you think it might use when I set up a new one?)

Hi Nic,

Sanalffat Khan is right.

The same worked for me too..

It had taken my email username as the username for JIRA login.

And again, it did not ask to create the user name - password during setup.

Yes it did.

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