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how to inactivate some options from a drop-down list_issue field

Gabriel Closca
Gabriel Closca
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November 22, 2024

 

Hi all, In the case of an issue, we have several fields that allow users to select an option from a dropdown list (e.g. option a, b, c,...etc). Is there a possibility to inactivate some options from this drop-down list ( example b, c)? Thanks in advance for your support, Gabriel

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Samuel Gatica (ServiceRocket)
Samuel Gatica (ServiceRocket)
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November 22, 2024

Hi @Gabriel Closca 

Welcome to the community!

If you are the Jira administrator you can disable the options in the Custom field configuration.

Screenshot_2.png

 

Best regards

Sam

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Gabriel Closca
Gabriel Closca
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November 22, 2024

Hi, Samuel,

First of all, thank you for your answer and your quick reply.I will try this option and come back with an update.

Best regards,
Gabriel

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