Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal

Recognition

  • Give kudos
  • Received
  • Given

Leaderboard

  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

how to enable 'move to' action on an issue

I have two projects. I want to move issues from one project to another. The 'move to' action is disabled. It says I need to set permission for this. How to set the permission for 'move to'? 

1 answer

1 vote
Mikael Sandberg Community Leader Feb 16, 2021

Hi @Xia Willuhn,

Welcome to Atlassian Community!

In order to be able to move an issue you need to have the create issue permission in the project you are moving the issue to. To do that, go the other project and check the permission scheme to find out what permission you need, by default you need to be part of the developer role in the project to get create permissions. 

i have admin right already on both project. still the  'move to' is  disabled

Mikael Sandberg Community Leader Feb 16, 2021

Just because you have admin permissions in the target project does not automatically give you create issue permissions. You have to check the permission scheme used and make sure that you either belong to the role that gives you create permission, or add administrators to that permission. Have a look at How do Jira permissions work? for more details on how permissions works.

i have create issue permission. I could not find where to add 'move to' permission for the projects.

Mikael Sandberg Community Leader Feb 16, 2021

There should be a move permission too, and you need that permission in the project you are moving the ticket from. The move permission should be just under Modify reporter in the Issue permission section.

could you tell me where is the Modify reporter? please list step by step. thanks

Mikael Sandberg Community Leader Feb 16, 2021

Have a look at Manage project permissions and here you can find details about each permission.

under the 'Project settings', there is no 'Permission'

Details

Access

Issue types

Notifications

Features

Apps

Mikael Sandberg Community Leader Feb 16, 2021

Okay, then you are using next-gen projects and they do not have a permission scheme. I assume you want to do a bulk move, and in order to do that you have to enable the make bulk changes global permission. You can do that by:

  • Go to Settings > System > Global permissions
  • Ensure the user group you are part of has the "Make bulk changes"

ok. I am at the global permissions. it displays make bulk changes. how do I add me to this permission?

it lists at the right side:

jira-software-users

site-admins

jira-administrators

Mikael Sandberg Community Leader Feb 16, 2021

If you belong to one of those groups listed you have the right permission, the next thing is to add you to the access list for each of the projects. This is done from Project settings > Access in each project.

For the projects I need to do bulk move, I have  'Administrator' role. The 'move to' is still disabled

Mikael Sandberg Community Leader Feb 17, 2021

Do you have different fields in the two projects? Or different issue types? This is what is needed to move issues:

Move any issue

This permission allows people to move an issue to another project on your Jira site. To successfully move an issue, they also need permission to create issues in the target project.

This permission requires product access to Jira Software. Learn more about giving people access to you Atlassian products.

This is from Next-gen permissions 

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
PERMISSIONS LEVEL
Site Admin
TAGS

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you