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how to delete task from Issues and Filters

Hi,

How can i delete wrongly created Issues from my project? I see the issues in Issues and Filter tab but i don't see them in Scrum Board epic.. 

Thanks

Shweta

 

3 answers

1 vote
Jack Community Leader Nov 11, 2019

I would not delete issues. You should consider simply mark as done with a resolution of won’t do or similar.

0 votes

Hi @shweta.jain

As @Jack has mentioned, you should try not to delete the issues. Deleting issues destroys historical data.

However, if you still wish to delete the issues, you can go through the below mentioned link: https://community.atlassian.com/t5/Jira-questions/How-to-delete-a-task-in-Jira/qaq-p/1033674

0 votes
Joe Pitt Community Leader Nov 12, 2019

Do not delete issues. When you delete it is GONE. Hardly a week goes by without someone wanting to restore an issue. Deleting issues will come back and bite you when it is the most inconvenient. I suggest closing with a resolution value of Deleted anything you want to delete. I implement a special transition only the project lead can execute and it requires filling in a reason field from a select list (such as entered in error, OBE, Duplicate, Other) and explanation text.

Deleting issues destroys historical data. Missing issue numbers will eventually cause a question about what it was and why was it deleted even if it was done properly. Missing data always brings in the question of people hiding something that may have looked bad.

 

The only viable way to restore an issue is to create a new instance of JIRA and restore a backup that has the issues. Then export them to a csv file and import them to your production instance. You will lose the history

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