I was assigned a request which request type is complaint.
I know there might be showing 'reason code' upper side of the issue that I was assigned
but I can't find any.
I'm not sure of how to do to close the complaint request.
Please let me know how.
Hello @Lee Seung Hyun
There cloud be few reasons, do you even have permission to close the issue?
Let's start here, can you find View Workflow on your request, find that, and open it then you will see workflow statuses maybe you need to change status or a few statuses to be able to transition to Done/Resolved/Closed.
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events