how to add users from another jira instance


We have partner companies that use Jira already since a long time and have recommended to us to get also started with Jira.

Now we have created a new Jira OnDemand instance.
I have set up our company internal users and developers.

-> But how can I assign an issue to an existing Jira user of our partner companies?

Thank you very much for your help.

Best regards, Christian

1 answer

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You can only assign issues to users that Jira knows are users.

You'll need to set them up as users, or possibly import them all from a list.

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