how to access the "Contact Admin" page

Cynthia Grieve October 9, 2024

I received an email for "Contact Administrator Page" - there is not a link on the email directly me to the page nor can I locate the page in the JIRA environment...any ideas how to access?

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Samuel Gatica
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
October 9, 2024

Hi @Cynthia Grieve 

You are getting those messages because you have the "Contact Administrators Form" option enabled. If you want to disable this Go to JIRA Cloud, click on Settings gears icon --> click on System --> Turn-off Contact Administrator Form.

ref: Where do "Contact Administrator" emails come from - Jira Cloud 

 

 

I hope this helps!

Best regards

Sam

Cynthia Grieve October 9, 2024

thanks - I did turn the option off...is there a collection page of sorts  (like a general admin mailbox} where the emails are grouped? or is it simply notification only?

Samuel Gatica
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
October 9, 2024

Hi @Cynthia Grieve 

This is a simple notification, and the requests aren't saved in Jira.

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