how to access REST API in our custom atlassian cloud

i am new to Atlassian,

this is OUR url

we want to create a Ticket through REST-API from a ruby script.

my manager doesn't know like what kind of Atlassian product he is using neither i am

1) what kind of Atlassian product we are using ? 

2) how to enable access to REST API from OUR atlassian cloud ?

3) what is the best way to access REST API in OUR atlassian cloud ?


Thanks in Advance. 


2 answers

0 votes

We don't know what product(s) you are using, but

1) Look at the bottom of the page for the application

2) You don't.  It's already enabled

3) Use whatever language you are most comfortable with to make REST calls into the application, as per docs.

If, for example, you're using JIRA, then start at (there's some links to nice examples and tutorials in the first couple of paragraphs)

Thanks Nic,
i have gone to url "admin/applications" to find the list of applications. here is that
1) JIRA Software
2) JIRA Service Desk (with JIRA addons Gliffy Diagrams for JIRA Cloud)
3) Confluence (with JIRA addons Gliffy Diagrams for confluence Cloud)

also i have gone through some ruby gems
most of them asking consumer key & token. like these
client ={:consumer_key => CONSUMER_KEY, :consumer_secret => CONSUMER_SECRET})

i don't know like how to create CONSUMER_KEY , CONSUMER_SECRET.
in JIRA API docs says we can use Basic HTTP Auth.
if yes then how can i do it with rails app ?.

my aim is just to create a JIRA ticket/issue from my Rails APP. thats all

Consumer keys imply the use of Oath - see

But if you drop back to basic authentication, that's the most simple way to do it (least secure too)

If you want a simple solution use createIssue from JIRA Command Line Interface (CLI). You can embed the command call in your app.

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